FAQs

Our list of frequently asked questions may provide some of the answers you are looking for. Click on the relevant question below to find out more about TeachingShop.com and our digital educational products.

General

What are the benefits of digital educational products?
How do I contact TeachingShop.com?
What is an eBook?
What types of eBook formats are available?

Educational eBooks

What's the difference between the eBook formats on your site? 
What software do I need to read my eBook from TeachingShop.com? 
What devices can I use for TeachingShop.com products?
How can I read your eBooks?
What is DRM?

Educational software

Which digital devices can I use to run your educational software?
How do I use TeachingShop.com software?

Purchasing

How do I redeem a promotional (promo) code?
What payment options are available on TeachingShop.com?
Why do I need to provide billing information for digital products?
Can I return TeachingShop.com products?

Member accounts

Why is a title unavailable for purchase in my country/territory?
How do I create a member account?
What do I do if I’ve forgotten my username or password?
I deleted the download link to my purchase. How can I retrieve the link?
Is there a limit to the number of downloads per product purchased?
Can I view a list of previous purchases?

Product availability and requests

Can I request an education title that is not currently available on TeachingShop.com?

Sharing reviews, articles and videos

How do I submit a product review to TeachingShop.com?
How do I submit a comment, article or video to be featured in your blog?

Publishers and authors

How can I sell products on TeachingShop.com?